GDPR and how we manage your data

May 17, 2018

How R.J. Smith Electrical Engineers Limited uses your personal information

 

Who are we

R.J. Smith Electrical Engineers Limited are Electrical Contractors based in Paisley, Renfrewshire. Our Companies House number is SC381465. Our Contact telephone number is 0141 848 0700 and our address is The Stables, 43 Canal Street, Paisley, PA1 2HQ.

 

How we will use the information about you

Here at R.J. Smith Electrical Engineers Limited we take your privacy seriously and will use your personal information in a number of ways which will help us;

  1. To sell a product or service 

  2. For fraud prevention

  3. Credit reference checks

  4. For audit purposes

  5. To comply with our legal or regulatory obligations

 

By using our services you are generally consenting and agreeing to the use of your personal data by us in accordance with this Policy.

 

We may share your information with, and obtain information about you from, credit reference agencies or fraud prevention agencies.

 

We will not disclose your information for any marketing purposes or to any company except to help prevent fraud or if required by law to do so.

 

For further information on how your information is used, how we maintain the security of your information and your rights to access/alter and change information we hold on you, please contact our Data Compliance Officer.

 

What we need

R.J. Smith Electrical Engineers Limited will be the Controller and the Processor of the personal data you provide to us. We collect personal data about you which may also include any special types of information or location based information to help us fulfill our services. 

 

We also gather

Name, address, telephone numbers, email addresses, payment details.

 

Why we need it

We need to know your basic personal data in order to provide products and services and for accounting purposes. We will not collect any personal data from you that we do not need in order to provide and oversee this service to you.

 

What we do with it

All the personal data we use is controlled by R.J. Smith Electrical Engineers Limited. No 3rd parties have access to your personal data unless the law allows them to do so.  We have a Data Protection regime in place to oversee the effective and secure processing of your personal data. 

 

The information is required in order for us to provide products and services and that whilst you are not obliged to provide the data, failure to do so would mean that you may not be able to provide products and services.

 

How long we keep it

We will keep your personal data for 7 years at which time it will be destroyed.

 

Your rights

If at any point you believe retained information is incorrect you can request to see this information and even have it corrected and possibly deleted. Providing you this information is free of charge, but charges may apply for excessive requests. 

 

Where relevant, you have the right to withdraw consent at any time and this means that we cannot process your data provided without your consent.

 

Website and cookies

We do not process or store data from our website.

 

We may use cookies and similar tools across our Website to improve its performance and enhance your user experience.

 

First party cookies: We set these cookies and they can only be read by us.

 

Persistent cookies: We may use persistent cookies which will be saved on your computer for a fixed period (usually 1 year or longer). They won’t be deleted when the browser is closed. We may use persistent cookies to recognise your device for more than one browsing session.

 

Session cookies: We may use session cookies which are only stored temporarily during a browsing session and will be deleted from your device when the browser is closed.

 

Essential cookies enable a website to function at its best. Essential cookies are not harmful to your computer and they do not store personal data.

 

Functionality Cookies: Functionality cookies are designed to save personal data, such as names and addresses, which on return to the Website will not need to be filled out again.

 

Details and functions of the categories of cookies currently used on our Website are set out in the following table:

 

  

Making a complaint

If you think your data rights have been breached, you can contact our Data Compliance Officer at R.J. Smith Electrical Engineers Limited, The Stables, 43 Canal Street, Paisley, PA1 2HQ or you are able to raise a complaint with the Information Commissioner (ICO). You can contact the ICO at Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF or by telephone on 0303 123 1113 (local rate) or 01625 545 745.

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